5 Features to Consider When Investing in a Wireless POS System
Point of Sale (POS) systems can revolutionize any retail business, whether large or small. They are a retailer’s best friend and the backbone of any retail business, offering plenty more than traditional cash registers. The recently introduced wireless POS systems offer retailers and their staff the flexibility to conduct transactions anywhere in their store.
Typically, a wireless POS system comprises of a base station directly connected to a central network, and one or more hand-held devices that communicate wirelessly. It helps businesses in various ways, including managing & counting inventory, tracking customer behavior, tallying up sales, creating purchase orders, identifying opportunities and weaknesses in the store, and much more.
Today, POS systems are used in virtually every business sector, including healthcare, finance, retail outlets, education, hotels, restaurants, shopping malls, manufacturing, real estate, ticketing offices (such as cinemas and sports complex), etc. Whether you run a restaurant, café, or any kind of retail store, choosing the right POS system is crucial to the success of your business. Modern systems can perform a diverse range of functions as compared to the ones available a few years back. They are flexible, efficient, competitive, time-saving, and can process countless transactions on daily basis.
There are thousands of different Point of Sale systems available today, each with features and functionalities tailored to the needs of different businesses. Taking that into account, finding the right Point of Sale system for your business is no easy feat. To make the process easy for you, we have identified five must-have features, which you must consider before choosing a POS software for your business.
5 Essential Features of a Wireless POS System
Quick and Efficient Checkouts: First and foremost, make sure the POS system you’re about the buy is easy to set up and manage. A system that’s complicated to learn or use would decrease employee satisfaction and could lead to unhappy customers. An ideal wireless POS system is one that makes the checkout process easier for both the cashier and the customer. It allows retailers to breeze through transactions quickly and efficiently without requiring much effort. Your Point of Sale system should offer an intuitive interface to process sales quickly and keep lines moving.
Advanced Reporting and Analytics: Your POS system is going to handle a large amount of data. That is why it is imperative to choose a system with both reporting and analytics capabilities, as it lets you capture and analyze your store’s sales data. Also, it allows you to identify and focus on driving sales to your top money-making products. Above all, it gives you an insight into your business statistics such as net sales, transaction counts, average sales value, and the total number of customers – all in real time.
Inventory Management: There’s no denying that inventory management is one of the most time-consuming tasks a business owner or manager has to deal with while operating a retail store. The process should be painless and straightforward. For this, you’d need a system that integrates with your ERP software and gives you detailed insight into client behavior, as well as comprehensive details and control over your inventory. Your POS system should make inventory management relatively simple and easier for you to carry out. It should be able to track every purchase and monitor inventory levels of each and every product walking out the door.
Mobile Payments: With Apple Pay, Google Wallet, PayPal, and other mobile payment systems continue to evolve, it is more important than ever to ensure that your store’s POS system supports a multitude of payment methods, including mobile. It’s no secret that mobile payments are one of the fastest growing trends in the retail industry and for good reason. According to research, more than 80 percent of customers proclaim that they are likely to stop shopping at a store where they have to wait for longer intervals. Allowing your customers to pay via mobile (an iPhone or iPad) rather than making them wait in line not only saves their time but also makes your business more profitable.
Data Security: Another key factor to consider before choosing a POS system is data safety and security. As a responsible business owner, you need to make sure that you’re taking all the necessary precautions to keep your customer’s personal data safe and protected. When considering your options, don’t forget to examine the security of your data in every system, specifically for transactions. While traditional POS systems (which run on PC-based computers) are vulnerable to threats like viruses and malware, cloud-based Point of Sale systems are more secure and safe in comparison. A good POS system is one which offers advanced security features to help protect customer data, including encryption, tokenization, and EMV technology.
Whether you’re looking for a reliable, robust POS system for your enterprise or are still confused about what POS features matter most to your retail business, take a look at our POS Buyer’s Guide for more info. For a free customized quote, call (877)720-0033.